Refund Policy

Digital Products Refund Policy

Due to the nature of digital products, all sales are generally final once the product has been delivered to your email. We cannot offer refunds after you have received and accessed the digital content.

When Refunds May Be Considered

We may consider refund requests in the following circumstances:

• Product was not delivered within 24 hours of payment confirmation
• Product received is significantly different from the description
• Technical issues prevent you from accessing the product
• Duplicate purchases made in error

Refund Request Process

To request a refund:

1. Contact our support team at info@tradeshopbrown.com
2. Provide your order number and reason for the refund request
3. Allow 3-5 business days for review of your request
4. If approved, refunds will be processed within 7-10 business days

Refund Timeline

Refund requests must be submitted within 7 days of purchase. Requests made after this period will not be considered.

Non-Refundable Situations

Refunds will not be granted in the following situations:

• Change of mind after product delivery
• Inability to use the product due to personal circumstances
• Failure to read the product description before purchase
• Request made more than 7 days after purchase

Product Replacements

If you encounter technical issues with your digital product, please contact us first. In many cases, we can resolve the issue or provide a replacement without needing to process a refund.

Contact Us

For refund inquiries, please contact our support team: